Frequently Asked Question
Can professional carpet cleaning remove pet stains and odors?
Yes. Heaven's Best removes most pet stains and treats urine odor at the source. Results depend on many factors, including how old the stain is and whether it has damaged the carpet fibers. Our urine enzymes treat pet urine odor at the source; however, if the urine has penetrated through the carpet and into the padding or subfloor, it may be impossible to fully eliminate the odor. We can evaluate the affected area and explain what we believe can realistically be accomplished before cleaning. Our goal is to give you an honest assessment rather than promise that every stain can be completely removed. Every spot we remove is backed by our 30-day no-spot-return guarantee: if it comes back, we come back.